Prague tourist information : official visitor centres

A tourist information centre is a place where visitors receive practical and up-to-date information related to their stay. In Prague, Czech Republic, there are several official tourist information centres, all operated under Prague City Tourism. These Prague visitor centres are strategically located at major tourist attractions, in the city centre, Prague Castle area, and also at Prague Airport ( Václav Havel Airport). This is extremely convenient, as you can gather essential practical information immediately after arrival.

Many travellers think that a tourist office is only a place to pick up free maps or book sightseeing tours, but the services go far beyond that. Especially if you arrive without much preparation or a detailed Prague guide, the Prague tourist information centres can quickly help you get oriented and make the most of your stay.

At an Prague tourist information centre, you can typically expect a wide range of services (the exact offer may vary depending on the location and opening hours):

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• Booking or assistance with accommodation

• Airport transfers and taxi reservations to and from Prague Airport

• Currency exchange ( euros or dollars to Czech crowns )

• Sale of tickets for classical concerts, theatres, and other cultural events

• Public transport tickets (metro, tram, bus), including domestic train tickets with Czech Railways

• Sale of the Prague Visitor Pass

• Reservations for sightseeing tours, river cruises, and guided walks

• Tickets to major landmarks such as Prague Castle, museums, monuments, and galleries

• Free maps, guidebooks, brochures, and basic informational leaflets about Prague

• Recommendations for restaurants, cafés, shopping, and local experiences

• Tips for day trips outside Prague and regional tourist attractions

• Assistance with orientation in the city and directions

• Information on parking, transport connections, and accessibility

• Medical services information, hospitals, pharmacies, and emergency contacts

• Help with contacting embassies and consulates if needed

• Free Wi-Fi, restrooms, and drinking water at selected centres

• Sale of local souvenirs, postcards, and own products from regional makers

• Information on nature, sports, and leisure activities

• Up-to-date details on events, exhibitions, and seasonal highlights

• Complete and reliable Prague tourist information in one place

Whether you are planning to explore the historic Old Town Square, visit Prague Castle, enjoy river cruises on the Vltava, or simply want help navigating the city, stopping by a Prague visitor centre is always a good idea. These centres are designed to make your stay smoother, more enjoyable, and stress-free—so you can focus on discovering the beauty of Prague.

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After arrival, you can visit a tourist information centre directly at the airport. There are two of them:

In the city center, in the Old Town, there are several tourist information centers:

This tourist information center focuses on the region around Prague. If you are planning to travel outside Prague and take a day trip, it is a good place to visit for information. They provide details about tourist attractions in the region, transportation and connections, as well as guides and maps. In addition to the tourist information center, there is also a regional products shop where you can find glassware, handmade jewelry, cosmetics, honey, etc.

On the other side of the river (opposite the Old Town), you can visit two tourist information centers:

Located on the ground floor of the observation tower. It provides information about Petřín, Petřín Tower, and the Mirror Maze, as well as all other information about Prague.

If you plan to stay outside the city center, for example in Žižkov or Vinohrady, and would like to visit local attractions, be sure to stop by the local information center. You can also get information about ongoing cultural events there. The information center also includes the Toyen Gallery, where art exhibitions are held. In December and January, you can see there the original Žižkov Nativity Scene.

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Read more: Ultimate Prague Travel Guide in a Nutshell

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